We Have a Theory

Well it’s not just a theory, but a conclusion based on decades of experience with user and employee behavior.

If you want to engage employees in security, to the point that they permanently change their behavior and habits, you have to include security messages that they connect with personally. And the more personal, the better.


There’s nothing more personal to your employees than the epidemic of identity theft:

  • Identity theft is the single biggest crime and fear in America and claims more victims than all other crimes combined.

  • Identity theft claimed a record 16.7 million victims in 2017, or 1.4 million every 30 days, or 1 every 2 seconds. *

  • Identity theft cost businesses and consumers $16.8 billion in 2017, or $1.4 billion every 30 days. *

  • Few consumers don’t know someone who’s been a victim of identity theft.

  • Identity theft is the #1 consumer fear and worry, even above ebola and terrorism (Pew, Gallup et al.)


What if we not only included a lesson on personal and family identity protection in our program, but also provided your employees with a suite of free services and resources to help ease this #1 worry?

If we can engage your employees in their role in security in the workplace by engaging them in what worries them outside the workplace, we stand a much better chance of permanently changing their view of security and the role their personal vigilance and awareness can play.


  • A lesson dedicated to teaching your employees how to protect themselves and their families from identity theft.

  • A complete Identity Protection Center on our hosted Security Awareness Portal.

  • A complete personal identity protection plan including access to free credit monitoring services, credit freezes and fraud alerts, protecting their kids and parents, data protection and privacy tools, and consumer and victim rights.

  • Recovery and restoration assistance in the event your employees fall victim to identity theft, including referrals to some of our great free partner resources.

  • Regular email tips, alerts, and reminders to help your employees stay constantly vigilant and informed.


Your employees will have access to one of the nation’s most respected identity theft experts.

As head of the award winning non-profit Identity Theft Council, Neal has personally counseled thousands of identity theft victims, worked with hundreds of law enforcement agencies and investigators, and investigated dozens of cases.

In 2004 Neal was the first expert to train an entire police department in identity theft awareness and in 2011 the Council was honored with the 2011 Editors Choice Award from SC Magazine, one of the cyber security industry's most prestigious awards. Previous winners include the NSA.

Neal also leads Operation Stop IT! – Stop Identity Theft – the biggest push back against identity theft in law enforcement history. Partners in the initiative include the international Association of Chiefs of Police, the Identity Theft Resource Center, the American Bankers Association, the Credit Union National Association, the Association of Certified Fraud Examiners, Independent Community Bankers of America (ICBA),and Transunion. He has also been called on as an expert witness and as an advisor on data breach response.

His book on identity theft has been used by three of the top five U.S. banks to educate their customers on identity theft prevention. Neal is also the Executive Producer of the documentary series In the Company of Thieves that goes inside the world of professional identity thieves, and has appeared on the Discovery Channel's Investigation Discovery series.

His most recent book "Double Trouble - Protecting Your Identity in an Age of Cybercrime" published in October 2017 to celebrate National Cybersecurity Awareness Month, is now available at www.GetDoubleTrouble.com.


"When we asked the FBI if they could recommend an expert on identity theft, they unequivocally recommended Neal O'Farrell. They said if we couldn't get him in person, have him get on the phone and call it in. He's that good."
Wealth management firm, California


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* Javelin Strategy and Research